What is Re-KYC?

re-kyc explanation

Re-KYC, or Re-Know Your Customer, is a process that involves periodic updates of the information and documentation provided by customers to banks and financial institutions. It is an essential procedure for both individual and non-individual customers to ensure compliance with regulatory guidelines, such as those set by the Reserve Bank of India (RBI). Re-KYC aims to verify the customer’s identity, address, and other related details. This process usually entails submitting valid documents as proof of identity and address, along with other supporting documents such as proof of possession of address, job card, or activity proofs. The periodic interval for Re-KYC may vary depending on the customer’s risk profile, with low-risk customers requiring less frequent updates compared to medium- or high-risk customers. Banks may also utilize technology such as video-based customer identification processes (V-CIP) to enhance customer convenience during the Re-KYC process. Ultimately, Re-KYC ensures that banks have the most up-to-date information on their customers, allowing them to conduct proper customer due diligence and maintain compliance with regulatory requirements.

Why is Re-KYC Important?

Re-KYC, or “re-know your customer,” is a vital process that entails updating customer details on a periodic basis. It is important for banks and financial institutions to ensure that customer information is accurate and up-to-date.

Completing the Re-KYC process on time is crucial for several reasons. First and foremost, it helps prevent fraudulent activities and ensures compliance with regulatory guidelines set by the Reserve Bank of India (RBI). By requiring customers to provide valid documents and undergo identity verification procedures, banks can verify their authenticity and mitigate risks associated with money laundering and terrorist financing.

Not completing the Re-KYC process on time can have serious consequences for customers. In some cases, banks may impose limitations on account functionality or even freeze the account until the process is completed. This can be a major inconvenience for individuals who rely on their accounts for daily transactions, online banking, or financial management.

Moreover, non-compliance with Re-KYC requirements can also result in penalties for banks and financial institutions. The RBI has established guidelines that require banks to periodically update customer information, and failing to comply can lead to strict regulatory actions.

In conclusion, Re-KYC is essential for maintaining the integrity of the banking system and ensuring customer due diligence. By updating customer details periodically, banks can mitigate risks, prevent fraudulent activities, and comply with regulatory requirements. It is crucial for customers to understand the importance of completing the Re-KYC process on time to avoid limitations or freezing of their accounts.

RBI Guidelines for Re-KYC

The Reserve Bank of India (RBI) has set guidelines for the Re-KYC (Know Your Customer) process to ensure the accuracy and authenticity of customer information in the banking sector. These guidelines aim to enhance customer due diligence and combat financial crimes such as money laundering and identity theft. With the increasing use of internet banking and online transactions, it has become essential for banks and financial institutions to update customer information and conduct robust customer identification procedures periodically. The introduction of the Aadhaar card in 2009 has significantly improved the efficiency of identification processes, providing a unique identification number for Indian citizens. Failure to comply with the RBI’s Re-KYC guidelines can result in penalties for banks and financial institutions.

Regulatory Requirements for Re-KYC

In order to comply with the Reserve Bank of India (RBI) guidelines, banks and financial institutions are required to implement periodic updation of customer information through the Re-KYC process. This process ensures that customer due diligence is maintained and helps in mitigating risks associated with money laundering, fraud, and identity theft.

The RBI categorizes customers into three categories based on the level of risk they pose – high-risk, medium-risk, and low-risk. Each category has specific requirements for the Re-KYC process.

For high-risk customers, the Re-KYC process may involve additional scrutiny and verification. These customers may include non-individual customers, foreign nationals, or those with complex financial transactions. Proof of identity, address verification letters, and activity proofs may be required.

Medium-risk customers may include individual customers with moderate financial status or those associated with regulatory bodies or professional bodies. They may also need to submit proof of identity, valid documents for address verification, and additional proofs as required by the bank’s internal policy.

Low-risk customers, such as individuals with a stable financial status, may have fewer requirements. This may include self-attested photographs, proof of identity, and proof of possession of the address indicated.

Acceptable documents for Re-KYC include Aadhaar cards, identity cards, job cards, and valid documents for address verification. The list of documents may vary based on the category of the customer and the bank’s standard operating procedure.

By adhering to the RBI guidelines and conducting periodic Re-KYC, banks ensure customer convenience while maintaining the integrity of the banking system and complying with regulatory norms.

Documents Required for Re- KYC Processes

The Re-KYC process, as mandated by the Reserve Bank of India (RBI), requires customers to provide specific documents to update their information with banks and financial institutions. These documents are necessary to ensure customer due diligence and mitigate risks associated with money laundering, fraud, and identity theft.

Proof of identity is a crucial document needed for the Re-KYC process. Customers can provide any of the following documents: passport, voter’s identity card, driving license, Aadhaar letter/card, or NREGA job card. Among these, Aadhaar cards are widely accepted as a form of identification in India and are commonly used for various financial transactions, including digital lending apps.

The Re-KYC process aims to enhance customer convenience while maintaining compliance with regulatory guidelines. By submitting the required documents for proof of identity, individuals can ensure that their personal and financial details are up to date, allowing them to avail the benefits of online banking and other financial services hassle-free.

In conclusion, the documents required for the Re-KYC process include proof of identity such as a passport, voter’s identity card, driving license, Aadhaar letter/card, and NREGA job card. Among these, Aadhaar cards are widely accepted and commonly used for various financial transactions in India, including digital lending apps.

Identification of High/Low Risk Customers

When conducting the Re-KYC process, it is crucial for banks and financial institutions to identify and assess the risk level associated with their customers. Here are some factors to consider when identifying high-risk and low-risk customers:

1. Compliance with regulatory guidelines: Regulatory bodies, such as the Reserve Bank of India (RBI), provide guidelines on identifying high-risk customers. It is essential to ensure that the customer identification process is aligned with these guidelines.

2. Financial status: Customers with complex financial structures, high-value transactions, or significant financial activities may be considered high-risk. On the other hand, customers with stable financial status and low transaction volumes are typically lower-risk.

3. Occupation and industry: Certain professions or industries, such as lawyers, accountants, or non-profit organizations, may pose a higher risk due to potential money laundering or terrorist financing activities. Conversely, customers in low-risk occupations like government employees or salaried individuals may have a lower risk profile.

4. Foreign nationals: Non-residents or foreign individuals, especially those from high-risk jurisdictions, may require additional scrutiny due to potential money laundering risks.

5. Internal risk assessment: Financial institutions may have their own risk assessment procedures to determine the risk profile of customers. This may involve evaluating factors such as customer behavior, transaction patterns, and any negative news or adverse reports associated with the customer.

To complete the Re-KYC process effectively, banks and financial institutions should request and verify specific identification documents, such as proof of identity and proof of address, from customers. Acceptable documents for proof of identity may include passports, driver’s licenses, or Aadhaar cards. Additionally, customers must provide valid and recent address proof, such as utility bills or bank statements.

It is important to note that the specific requirements and guidelines for customer identification may vary based on regulatory bodies, internal policies, and the nature of the financial institution. By carefully assessing these factors and adhering to regulatory guidelines, banks and financial institutions can effectively manage the risk associated with their customer base.


In conclusion, Re-KYC is an important process that financial institutions must adhere to in order to remain compliant with regulatory guidelines. To make the process easier and less time-consuming, businesses should consider utilizing the Deepvue KYC Solution Suite. This comprehensive solution offers real-time re-KYC that can be seamlessly integrated into existing workflows within hours rather than days. For more information on this innovative and efficient solution, please contact Deepvue today.

Like what you see? Share this article

Save up to 80% on Onboarding Costs, Prevent Fraud and Get insights Instantly.

Table of Contents

Get the insights & resources you need to do your best work, in your inbox!